Privacy Policy
Last updated: July 1, 2026
Information We Collect
We collect information you provide directly to us, including your name, email address, billing address, and payment information when you create an account, make a purchase, or contact our support team. We also automatically collect certain data when you use our platform, such as your IP address, browser type, device information, operating system, and usage patterns through cookies and similar tracking technologies. This includes pages visited, time spent on pages, links clicked, and referral sources. We may also collect information from third-party services you choose to connect to your Oxtriix account, subject to their privacy policies.
How We Use Your Information
Your information is used to provide, maintain, and improve our services, process transactions and send transaction notifications, communicate with you about your account, respond to your inquiries and provide customer support, send technical notices, updates, security alerts, and administrative messages. We use usage data to analyze trends, monitor the effectiveness of our platform, and personalize your experience. With your consent, we may send marketing communications about new products, features, or promotions. We do not sell your personal information to third parties for their own marketing purposes.
Data Sharing & Disclosure
We may share your information with trusted third-party service providers who assist us in operating our platform, processing payments, delivering products, analyzing data, and providing customer support. These providers are contractually bound to protect your data and use it solely for the services they perform on our behalf. We may disclose your information if required by law, in response to valid legal process, or to protect the rights, property, or safety of Oxtriix, our users, or others. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction with appropriate notice.
Data Security
We implement industry-standard security measures including SSL/TLS encryption for data in transit, AES-256 encryption for data at rest, regular security audits, penetration testing, and strict access controls. Our infrastructure is hosted in SOC 2-compliant data centers with 24/7 monitoring and physical security controls. We enforce least-privilege access policies, require multi-factor authentication for administrative access, and maintain comprehensive logging and anomaly detection systems. Despite these measures, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security of your data.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, update, or delete your personal information stored with us. You can review and update your account information at any time through your account settings. You may have the right to port your data to another service provider, restrict or object to certain processing activities, and withdraw consent where processing is based on consent. To exercise your rights, please contact us at privacy@oxtriix.store. We will respond to your request within the timeframe required by applicable law. You also have the right to lodge a complaint with your local data protection authority.
Cookies & Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. Essential cookies are required for the basic functionality of our platform, such as session management and security. Analytics cookies help us understand how visitors interact with our site by collecting anonymous aggregate data. Functional cookies remember your preferences and settings for a personalized experience. You can control cookie preferences through your browser settings, but disabling certain cookies may affect the functionality of our platform. We also use web beacons, pixels, and local storage for similar purposes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at privacy@oxtriix.store or write to us at Oxtriix, 100 Innovation Drive, San Francisco, CA 94105, United States. We are committed to addressing your concerns and will respond to all inquiries within 30 business days. For urgent matters regarding data breaches or security incidents, please mark your communication as "URGENT — Data Privacy Matter" to ensure prompt attention.